Customer Support Specialist

At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Our Amsterdam, Netherlands office is seeking a highly skilled and motivated Customer Support Specialist to join our team.

Position Responsibilities:

• Coordinate responses to customer inquiries for spare parts requirements and facilitates delivery problem resolution.

• Coordinate collection and processing of supplier and/or customer data and/or information regarding delivery of spare parts, provisioning products or related services.

• Enters, tracks, monitors and coordinates customer material, delivery requirements and returns for customer orders.

This is a hybrid position.

Employer will not sponsor applicants for employment visa status.

Basic Qualifications (Required Skills/Experience):

• Fluency in English language.

Preferred Qualifications (Desired Skills/Experience):

• 3 or more years experience in customer support.

• Experience working in SAP.

• Demonstrated proficiency in systems required for the position.

• Demonstrated verbal and written communication skills.

• Preferred Customer Support in Aviation

• Works well in team environment.

Typical Education & Experience:

Education/experience typically acquired through advanced education (e.g., Bachelor) and typically 3 or more years related work experience or an equivalent combination of education and experience (e.g., Master+1 years related work experience, 7 years related work experience, etc.).

Relocation: This position is located in a location that does not offer relocation. Candidates must live in the immediate area or relocate at their own expense.

Important information regarding this requisition:

This requisition is for a locally hired position in Netherlands. Candidates must have current legal authorization to work immediately in Netherlands. Boeing will not attempt to obtain an immigration and labor sponsorship for any applicants. Benefits and pay are determined at the local level and are not part of Boeing U.S. based payroll.

Posting expire day: July 8, 2024

Equal Opportunity Employer:

We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.

We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.